Contact Us

Technical Support

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CID Bio-Science, Inc. is committed to providing customers with high quality, timely technical support. If you have questions about your instrument's features and functions please consult the Instruction Manual. If you cannot find the answer you desire, please contact your distributor's technical representative. Often times the distributor you purchased your instrument from is the best source of technical assistance. If you still have questions, technical support representatives are available at 1-800-767-0119 to answer your technical questions. Technical support is offered on the web at: support@cid-inc.com.

Address: CID Bio-Science, Inc.
4901 NW Camas Meadows Drive
Camas, WA 98607 USA
Phone: 1-800-767-0119 (U.S. and Canada)
1-360-833-8835 
Fax: 1-360-833-1914
Web: http://www.cid-inc.com
E-Mail: technical@cid-inc.com
support@cid-inc.com
sales@cid-inc.com

Customer Service

Customer Service Representatives can answer questions about product specifications, pricing and take your order for the complete line of CID products.

Customers sometimes find they may need CID to repair or upgrade their system. If you need these services, please contact CID first to obtain a Return Merchandise Authorization (RMA) number. A customer service representative will provide specific instructions for returning your product.

Technical Documents:

CI-202 Service Manual

CI-203 Service Manual

CI-340 Troubleshooting Guide

CI-340 Setup Instructions

CI-600 Service Manual

CI-600 Maintenance Manual

CI-710 Setup Instructions

CID Bio-Science, Inc. Hardware Warranty