Frequently Asked Questions (CI-710)
- What is happening if no spectrometer is recognized by the computer or there is no spectral data with the instrument connected and installed?
- Check the connection to see if it is loose.
- Check the USB port. Always use the same USB port that had the CI-710 driver installed.
- cCheck that the driver is properly installed. Try uninstalling and re-installing driver.
- How do I get a spectrum that is not saturated?
- Lower the integration time if the spectrum is saturated (cannot see tops of peaks).
- What if there is no intensity from the light source?
- Check that the switch on the spectrometer is set to "On."
- Try setting the integration time higher.
- Check that the fiber optic cable is not broken. Light should appear at single end of cable when instrument turned on.
- Check for broken light bulbs. Remove the fiber optic cable and check if any light comes out of the leaf probe.
- What if there is a strong presence of stray light?
- Make sure that the sample covers the entire measurement area.
- If the sample is thick, adjust the leaf clip to accommodate.
- Use your hand to cover the leaf clip and sample while taking a measurement.
- What is the software that operates the CI-710?
- The CI-710 is operated by SpectraSuite software that can be downloaded at www.cid-inc.com/ci-710-software.php. This software is password protected. Contact technical support (support@cid-inc.com) for further information.
- How can I smooth the wavelength and possible increase the range?
- Increase the integration time to around 400 ms. Try to find the maximum time that does not lead to signal saturation. Also, set the boxcar width to 10. Doing this will smooth the data a bit.
- What is the typical reflectance seen by terrestrial plants?
- The following reflectance diagram shows the typical reflectance and wavelength of several different species of terrestrial green plants:
CID Bio-Science, Inc. is committed to providing customers with high quality, timely product support. If you need additional assistance, please contact our product support department:
| Phone: | (360) 833-8835 ext. 306 |
| Toll Free: | 1-800-767-0119 ext. 306 |
| Email: | support@cid-inc.com |
| Skype: | cidbiosciencesupport |
|
|
