Frequently Asked Questions (CI-600)

1. Where do I download the most current version of CI-600 software?
• The latest version of software and the driver can be downloaded at www.cid-inc.com/ci-600-software.php. Click the "Install" button to start the download. If prompted that the publisher is not verified, click Run or Install to continue the setup. Next, install the driver according to the Instruction Manual.
• Make sure to completely erase the old version of software and the driver before downloading the new version
2. Where do I find a CI-600 64 bit driver?
• The CI-600 driver is only compatible with 32 bit systems.
3. Should the root tubes be installed vertically, horizontally or at an angle?
• The angle the root tubes are installed will depend on the species, type of study (i.e. agriculture, forestry). Often, root tubes are installed at a 45° angle, especially when looking at fine root growth. However, a study by Villordon et al. (2011), found vertically installed root tubes gave the best estimate of root growth and storage roots development in sweet potato, Ipomoea batatas.
4. What are the blurry lines in the root image?
• Consistent image artifacts, such as blur lines, which do not disappear after calibration, are caused by physical artifacts. The scan head, including the black strip, should be carefully cleaned using a cloth and can of air.
  
5. How often should I calibrate the CI-600?
• The CI-600 requires calibration at least every 500 scans. However, it is recommended to calibrate the CI-600 using the white calibration tube between root tubes or if there is a noticeable change in image quality. The CI-600 should always be calibrated in the white calibration tube in the field before any root images are acquired.
6. How do I check the calibration?
• After calibrating the scanner in the white calibration tube, take a scan of the calibration tube. The image should be solid white and not have any blurred sections or lines.
7. Is it alright to move the CI-600 while it is scanning or calibrating?
• It is NOT recommended to move the scanner ever when it is scanning, calibrating or when the motor is making noise. Always wait until the scanner is settled or completely done with the scan and has rotated to its original Home position before moving the CI-600.

Villordon, A., J. Solis, D. LaBonte. 2011. Using a scanner-based minirhizotron system to characterize sweetpotato adventitious root development during the initial storage root bulking stage. HortScience 46(3): 513-517.

CID Bio-Science, Inc. is committed to providing customers with high quality, timely product support. If you need additional assistance, please contact our product support department:

Phone:	(360) 833-8835 ext. 306
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